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Privacy policy

Privacy Policy

Last updated: 14/03/2025

NextDelivery International Business ("we", "us", or "our") operates the mobile application NextDelivery (the "App").

This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our App and the choices you have associated with that data.

1. Information We Collect and Use

We collect several types of information to provide and improve our services:

  • Personal Data:

    • Name, email address, phone number, and other contact details.
    • Location data when you enable location services for order tracking and delivery purposes.

  • Usage Data:

    • Information on how the App is accessed and used (e.g., IP address, device type, operating system).

2. How We Use Your Information

We use the collected data to:

  • Provide and maintain the App.
  • Facilitate order processing and delivery.
  • Communicate with you regarding your account and orders.
  • Improve the functionality and user experience of the App.
  • Ensure compliance with legal obligations.

3. Location Data

We collect and use your location data to:

  • Match you with nearby delivery partners.
  • Provide accurate delivery status and tracking.
  • Improve delivery routes and service efficiency.

You can enable or disable location services at any time through your device settings.

4. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: To facilitate the operation of our services (e.g., delivery partners, payment processors).
  • Legal and Regulatory Authorities: When required by law or to protect our legal rights.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal data.
  • Withdraw consent for data collection (where applicable).
  • Lodge a complaint with a data protection authority if you believe your rights have been violated.

7. Contact Us

If you have any questions about this Privacy Policy, you can contact us:
📧 Email: support@nextdeliverysolutions.co.uk
📞 Phone: +44 7562 229642